Lorene and I recently interviewed Cris DeSouza from Royal Carribean Cruise Lines. Cris shared a number of business planning and marketing tips to keep your business on track. This show is a must listen if you are interested in boosting your level of success in 2012. The tips from Cris apply to any business model whether or not you sell cruises or land packages. I expect to post the show on The Home Based Travel Agent Show during the weekend of February 11, 2012.